{"id":154,"date":"2014-06-02T08:13:59","date_gmt":"2014-06-02T08:13:59","guid":{"rendered":""},"modified":"2023-12-08T12:58:49","modified_gmt":"2023-12-08T10:58:49","slug":"shipping-return-policy","status":"publish","type":"page","link":"https:\/\/deceramicastudio.com\/ro\/shipping-return-policy\/","title":{"rendered":"Shipping & Return Policy"},"content":{"rendered":"

LIVRARE & RETUR<\/strong><\/p>\n\n\n\n

POLITIC\u0102 DE LIVRARE\n<\/p>\n\n\n\n

Costurile de expediere nu sunt incluse \u00een pre\u021bul produsului \u0219i vor fi calculate individual. C\u00e2nd comanda dvs. este expediat\u0103, veti primi un e-mail de \u00eendeplinire a comenzii, \u00eempreun\u0103 cu un num\u0103r AWB de urm\u0103rire a coletului. Dac\u0103 descoperi\u021bi gre\u0219eli \u00een informa\u021biile dvs., v\u0103 rug\u0103m s\u0103 ne contacta\u021bi c\u00e2t mai cur\u00e2nd posibil \u0219i sper\u0103m c\u0103 vom putea s\u0103 le corect\u0103m \u00eenainte de expediere.<\/p>\n\n\n\n

Toate produsele disponibile comandate pe magazinul nostru online vor fi expediate \u00een termen de 5 zile lucr\u0103toare. Dac\u0103 livrarea va dura mai mult timp, v\u0103 vom contacta prin e-mail.<\/p>\n\n\n\n

Pentru Bucure\u0219ti, pre\u021bul transportului este de 18 RON iar pentru Rom\u00e2nia este de 25 RON.<\/p>\n\n\n\n

De asemenea, pute\u021bi veni \u0219i ridica comanda dvs. direct de la atelierul nostru de pe Strada Lipova nr. 34, Bucure\u0219ti, Rom\u00e2nia.<\/p>\n\n\n\n

Pentru livrarea interna\u021bional\u0103, costul de transport este calculat individual \u0219i va fi pl\u0103tit \u00een avans. Dup\u0103 plasarea comenzii, v\u0103 vom contacta prin e-mail cu o ofert\u0103 pentru costurile de expediere. Dup\u0103 confirmarea dvs. \u0219i dovada pl\u0103\u021bii, vom continua cu livrarea. Timpul estimat pentru livrarea interna\u021bional\u0103 este de obicei \u00eentre 5-10 zile lucr\u0103toare. <\/p>\n\n\n\n

ANUL\u0102RI<\/p>\n\n\n\n

Pute\u021bi anula comanda dvs., \u00een orice moment, cu condi\u021bia ca aceasta s\u0103 nu fi fost deja expediat\u0103. Pentru a anula comanda, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi c\u00e2t mai cur\u00e2nd posibil, men\u021bion\u00e2nd numele dvs. \u0219i num\u0103rul de referin\u021b\u0103 al comenzii.<\/p>\n\n\n\n

Dac\u0103 articolul dvs. a fost deja expediat, anularea nu este posibil\u0103. \u00cen acest caz, v\u0103 rug\u0103m s\u0103 urma\u021bi politica de returnare de mai jos.<\/p>\n\n\n\n

RETUR <\/p>\n\n\n\n

Dac\u0103 nu sunte\u021bi mul\u021bumit de produsul dvs., v\u0103 rug\u0103m s\u0103 ne anun\u021ba\u021bi imediat, trimi\u021b\u00e2ndu-ne un e-mail la hello@deceramicastudio.com<\/p>\n\n\n\n

Ve\u021bi avea la dispozi\u021bie 14 zile pentru a returna produsul dac\u0103 este \u00een stare perfect\u0103 pentru o rambursare integral\u0103. Ve\u021bi fi rambursat utiliz\u00e2nd metoda de plat\u0103 folosita ini\u021bial.<\/p>\n\n\n\n

V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi: Nu ramburs\u0103m costul transportului. \u0218i nu suntem responsabili pentru articolele deteriorate sau pierdute \u00een timpul transportului.<\/p>\n\n\n\n

V\u0103 rug\u0103m s\u0103 \u00eempacheta\u021bi cat mai bine articolele returnate, pentru a v\u0103 asigura c\u0103 nu sunt deteriorate \u00een timpul transportului. Dac\u0103 este spart la primire, nu se poate emite o rambursare.<\/p>\n\n\n\n

Produsul trebuie trimis la adresa Strada Lipova nr.34, Bucure\u0219ti, Cod Postal 010889. RO<\/p>\n\n\n\n

SHIPPING & RETURNS<\/h2>\n\n\n\n

SHIPPING POLICY<\/strong><\/p>\n\n\n\n

Shipping costs are not included in the product price and will be calculated individually. When your order is shipped, a fulfillment email will be sent to you, along with a tracking number. If you discover any mistakes in your information, please contact us as soon as possible, and hopefully we will be able to correct it before shipping. <\/p>\n\n\n\n

All available products ordered on our web-shop will be sent within 5 business days. If the delivery for some reason will take longer we will contact you by email.<\/p>\n\n\n\n

For Bucharest the price of shipping is 18 RON and for Romania the price of shipping is 25 RON.<\/p>\n\n\n\n

You can also come and collect your order directly from our studio on Lipova no. 34, Bucharest, Romania.<\/p>\n\n\n\n

For international delivery the shipping cost is calculated individually and it will be paid in advance. After placing your order we will contact you via e-mail with an offer for shipping costs. After your confirmation and proof of payment we will proceed with the delivery. The estimated time for international delivery is usually between 5 and 10 working days.<\/p>\n\n\n\n

CANCELLATIONS<\/strong><\/p>\n\n\n\n

You may cancel your order, at any time providing it has not already been shipped. To cancel, please contact us as soon as possible, quoting your name and the order reference number.<\/p>\n\n\n\n

If your item has already been shipped, a cancellation is off course not possible. In this case please follow the return policy below.<\/p>\n\n\n\n

RETURNS<\/strong><\/p>\n\n\n\n

If you are not happy with your product please let us know right away by sending us an e-mail at hello@deceramicastudio.com<\/p>\n\n\n\n

You will have 14 days to return your item that is in perfect condition for a full refund. You will be reimbursed using the method of payment originally used.<\/p>\n\n\n\n

Please note:  
We do not refund the cost of shipping. And we are not responsible for items damaged or lost during shipping.<\/p>\n\n\n\n

Please wrap and pack very carefully, to be sure that the returned items are not damaged during shipping. If broken upon receival, a refund can not be issued.<\/p>\n\n\n\n

The product should be sent to: Lipova Street no.34, Bucharest, RO<\/p>","protected":false},"excerpt":{"rendered":"

LIVRARE & RETUR POLITIC\u0102 DE LIVRARE Costurile de expediere nu sunt incluse \u00een pre\u021bul produsului \u0219i vor fi calculate individual. 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